Who we are
In November 2020 in Côte d'Ivoire, then in December 2023 in Senegal, we introduced a groundbreaking financial super app, offering a comprehensive suite of services encompassing online and offline payments, peer-to-peer transactions, fund transfers, and savings and budgeting tools.
As of today, we have empowered thousands of users to seamlessly perform these financial activities, and our rapid growth continues unabated. Our overarching objective is to forge the next generation of digital financial solutions in Francophone Africa, a region where fewer than 25% of the population currently has access to traditional banking services.
The financial landscape of this region is undergoing a profound transformation, with millions of individuals shifting from basic financial transactions (mobile money) to more sophisticated financial management. Djamo is uniquely positioned to emerge as the premier choice for meeting these evolving financial needs.
We are proud to have garnered support from world-renowned investors, including Y Combinator, Partech, Kima, and Norskeen, which underscores our potential and commitment to reshaping the financial services landscape in Africa.
To support the launch and growth of our activities in Djamo Entities, we are looking for a Business Developer - Merchant Payments.
Your Role
As a Business Developer, you will play a key role in building and scaling Djamo’s merchant acceptance network across our markets. You will be responsible for driving partnerships, acquiring merchants, and developing payment use cases that increase transaction volume and revenue. This role sits at the intersection of business development, payments strategy, and product adoption.
You will work closely with Product, Finance, and Operations teams to ensure a seamless merchant experience and strong commercial performance.
This role reports to the Operations function, specifically to the VP of Operations.
In this capacity, you will be responsible for :
Merchant Acquisition & Network Growth
Identify, prospect, and onboard key merchants and strategic partners (SMEs, enterprise merchants, aggregators).
Develop and execute strategies to expand Djamo’s merchant payment acceptance network (online & offline).
Build strong pipelines and close high-impact commercial deals.
Customer Experience & Revenue Growth
Drive adoption of Djamo’s merchant payment solutions (POS, QR, online checkout, APIs, etc.).
Collaborate with Product teams to improve merchant experience and payment flows.
Monitor transaction performance and identify levers to increase payment volumes and revenues.
Commercial Strategy & Negotiation
Lead commercial negotiations (pricing, contracts, SLAs) with partners and merchants.
Identify and implement pricing strategies and cost optimization initiatives.
Analyze market trends and competitor offerings to refine Djamo’s positioning.
Cross-functional Collaboration
Act as the bridge between external partners and internal teams (Product, Finance, Operations, Compliance).
Support internal alignment to ensure smooth merchant onboarding and integration.
Facilitate communication and execution across multiple stakeholders.
Performance & Reporting
Track and report on key metrics (merchant acquisition, activation, transaction volumes, revenue).
Provide data-driven insights, forecasts, and presentations to internal and external stakeholders.
Continuously identify opportunities to optimize performance and scale efficiently.
Any other related activities.
Your Profile
Minimum BAC +3/4 in Business Administration, Finance, Law, Management, or equivalent.
5+ years of experience in business development, partnerships, or sales, ideally in payments, fintech, banking, or telecom. Merchant acquisition or merchant management experience would be considered a strong advantage.
Strong understanding of merchant acquiring, payment ecosystems, and B2B sales cycles.
Proven experience in negotiating commercial agreements and closing partnerships.
Strong analytical and problem-solving skills, with the ability to leverage data for decision-making.
Excellent communication and stakeholder management skills.
Experience managing or mentoring teams is a plus.
Comfortable working in a fast-paced, high-growth environment.
Experience working in an agile model.
Bonus:
Experience with POS, QR payments, online payments, or API-based payment integrations.
Exposure to cross-border payments or FX partnerships.
Experience working in emerging markets or African fintech ecosystems.
Why work at Djamo?
Lead with impact. Take ownership of key initiatives in one of Africa’s fastest-growing digital financial institutions.
Shape the future. Play a central role in defining Djamo’s brand and growth strategy at scale.
Grow in a collaborative environment. Work alongside smart, motivated, and kind teammates who value creativity and continuous learning.
Be rewarded fairly. Receive competitive compensation, benefits, and a meaningful stock option package.
Enjoy balance. Experience a culture that values autonomy, flexibility, and well-being — where insight meets intuition, and work meets life.
Build things that matter. Contribute to products and services that make financial inclusion a reality for millions.
Thrive in a positive culture. Join a team that values ethics, fun, and collective success as much as performance.
Be part of the journey. Help scale a fast-growing startup shaping the future of fintech in French-speaking Africa.
We will consider all applications on an equal basis. Djamo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. You don't tick all the boxes, and you don't think you have the unique skills we don't realize we need. Apply anyway; we are always looking to recruit great people at all levels.
Type of contract
Permanent contract (CDI), with a 3-month trial period.
Office Location
Point E, Dakar, Sénégal
Business Sector
Mobile Financial Services