HR Admin Manager

Who are we?

In November 2020, we introduced a groundbreaking financial super app in Côte d'Ivoire, offering a comprehensive suite of services encompassing online and offline payments, peer-to-peer transactions, fund transfers, as well as savings and budgeting tools.

As of today, we have empowered thousands of users to seamlessly perform these financial activities, and our rapid growth continues unabated. Our overarching objective is to forge the next generation of digital financial solutions in Francophone Africa, a region where fewer than 25% of the population currently has access to traditional banking services.

The financial landscape of this region is undergoing a profound transformation, with millions of individuals shifting from basic financial transactions (mobile money) to more sophisticated financial management. Djamo is uniquely positioned to emerge as the premier choice for meeting these evolving financial needs.

We are proud to have garnered support from world-renowned investors, including Y Combinator, Partech, Kima, and Norskeen, which underscores our potential and commitment to reshaping the financial services landscape in Africa.

We are looking for a Human Resources Administration Manager.

The rôle

We are looking for a results-driven, communicator, and open-minded collaborator who will be the go-to person for all employee-related issues across locations. Djamo is a place where people’s decisions are led by both their heads and their hearts and where we make sure everyone enjoys the ride!

The Human Resources Administration Manager is responsible for managing administrative functions within the HR department. They oversee the processing of HR-related paperwork, manage record-keeping systems, and ensure compliance with HR policies and procedures. The ideal candidate should have strong organizational and time-management skills, as well as the ability to handle confidential information with discretion. They should be proficient in payroll management and processing in both Côte d’Ivoire and Senegal, as well as other countries across WAEMU or Africa. They should also have a strong knowledge of HR laws and regulations and be proficient in HR software applications.

Your responsibilities will include:

HR Administration

• Managing the processing of HR-related paperwork, including new hire paperwork, benefit enrollment forms, and employee status changes.
• Monitoring overall HR strategies, systems, tactics, and procedures across the organization
• Ensuring compliance with HR policies and procedures, including record-keeping requirements and reporting obligations.
• Managing the relationship and compliance with the regulators (CNPS, IPRES, Prud’Homme, etc.)
• Developing and implementing procedures for the efficient processing of HR-related paperwork.
• Managing HR-related data and record-keeping systems, including electronic and paper files.
• Monitoring compliance with HR-related laws and regulations, including wage and hour laws, safety regulations, and other employment-related laws.
• Providing administrative support to the People department, such as preparing reports, and maintaining departmental records.
• Responding to employee inquiries regarding HR policies, procedures, and programs.
• Managing and mentoring HR administrative staff, including providing guidance, coaching, and performance feedback.
• Supporting current and future business needs through the development, engagement, motivation, and preservation of human capital
• Managing a performance appraisal system that drives high-performance
• Assisting with HR-related projects as assigned.
• Nurturing a positive working environment

Payroll Administration

• Processing monthly payroll for one or more countries of operations
• Maintaining pay plan and benefits program
• Developing systems to process payroll account transactions (e.g. salaries, benefits, garnishments, deductions, taxes, and third-party payments)
• Coordinating timekeeping and payroll systems
• Overseeing processing of payroll changes (e.g. new hires, terminations, raises) and system upgrades
• Ensuring compliance with relevant laws and internal policies

Your profile

Skills

• Bachelor's degree in HR, Business Administration, or related field. A master's degree in HR is a plus.
• At least 5 years of experience in HR, with a minimum of 3 years in an administrative role.
• At least 3 years of experience in payroll processing (CIV, SN, and Global)
• In-depth knowledge of HR best practices, labor law, and regulations, including record-keeping requirements and reporting obligations.
• Proficient in Microsoft Office Suite, Payroll processing systems, and HR software applications.

Attributes

• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• Excellent organizational and time-management skills.
• Detail-oriented with strong problem-solving skills.
• Strong leadership and management skills, with experience managing and mentoring administrative staff.
• You can operate with high autonomy and are willing to make a deep and focused commitment to growing and developing our team

Why working at Djamo

• Balance between autonomy and collaboration, insight and intuition, work and life.
• Work in small, open, friendly teams to create beloved products and services.
• Ethical and stimulating environment.
• Contribute to the rapid expansion of a startup in French-speaking Africa.
• Positively impact millions by providing simple and fair banking.
• Collaborative, fun environment with strong team spirit and a culture of continuous employee development.

We will consider all applications on the same basis. Djamo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. You are not ticking every box or thinking you’ve got that unique set of skills we haven’t realized we need. Apply anyway; we’re always looking to add great people at every level.

Type of contract

Permanent, Full-Time

Internal Mobility

Desired start date

ASAP / Nov 1st 2024

Sector of activity

Mobile Financial Services